Shotbowl is not only an internet trader, our Shop is probably the largest specialist bowls shop in the country with its own laser levelled rink for customers to try their bowls before they buy, and is owned and run by Trevor & Ruth Collins.
Trevor has been playing bowls for 45 years and represented Northumberland, Yorkshire and presently Huntingdonshire, and qualified for the National Association and Federation Championships, both indoors and out. With many years bowling experience we are able to provide you with a friendly and helpful service no matter what level you play at.
We are official stockists of all the leading manufacturers of bowls, clothing and equipment as well as being the market leader in custom made embroidered shirts/blouses and jackets. For those who do not live within easy travelling of the shop we offer a secure online website. If you need any advice or assistance on any of our products and need to talk to someone then please call us on 01778 348788, for our full contact details click here.
Terms & Conditions
Welcome to the Shotbowl website. If you continue to use our website you are bound by the following terms and conditions.
Please read the following terms and conditions before transacting any business with us via our web site. If you have any questions regarding any of the terms please do not hesitate to contact us for clarification.
In the following paragraphs the term 'store' or 'Shop' refers to Shotbowl the owner of the website and the term 'customer' refers to any person or company ordering goods from the 'store' or 'shop'.
Customer Service
We have spent a considerable amount of time and effort in planning and producing this site and will continue to develop, in the months and years to come.
We are fully committed to customer satisfaction, having been trading for 19 years to the bowls fraternity with continuous growth; we feel we have a good understanding of the bowlers needs and will always strive to give the utmost customer service.
Conditions of Use
Whilst every attempt is made to ensure that all prices quoted on this web site are correct, it is possible that there have been price alterations or occasional errors have occurred. If a price is published and later discovered to be incorrect we reserve the right not to sell the goods at that price. The customer will be contacted by e-mail, prior to payment being taken, and advised of the error. It will then be the customer's decision as to whether they wish to proceed with the purchase.
All prices include VAT. All prices are subject to alteration without due notice, while every effort is made to keep to specifications as advertised, we reserve the right to amend or alter products without prior warning.
All trademarks reproduced in this website are not the property of, or licensed by Shotbowl. Links to other websites are available and are supplied for your interest and further information, but once you leave our website we cannot be responsible for any information you may provide to that site, you should therefore ensure that you read their terms and conditions.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It is your responsibility to ensure that any products, services or information available through this website meet your precise needs.
Neither we nor any third parties provide any guarantees or warranties as to the accuracy, appropriateness, functioning, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
This website contains material which is owned by or licensed Shotbowl. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
Privacy Policy
The information below sets out how we use the information you give when you purchase from our website.
During your purchase we will ask you for specific information, which will help us identify you during and after your purchase and provide you with a better service. You will only be contacted by telephone or email if there is a problem with the purchase. Your information is for the use of Shotbowl only as stated above and will not be sold to any other body.
Your details will remain with us and periodically be used to send you information on new products which we feel you may have an interest in.
The information we will collect are as follows: -
Your name, postal address, email address, telephone number and your payment details.
We are totally committed to complying with the Data Protection Act by ensuring that your information is secure. We have in place procedures to ensure unauthorised access or disclosure of any of your information both physically and electronically.
Personalised Orders
Personalised products such as engraved bowls or embroidered garments cannot be ordered via the website. These need to be ordered in writing and paid for in advance. Please ring 01778 348788 during shop hours.
Shipping & Returns
Pricing
All prices in this website are inclusive of VAT at the current rate and are in Pounds Sterling. We accept payment by Visa, Mastercard, Maestro, Switch, Delta, Solo and JCB. Payment by cheque is by prior arrangement please call 01778 348788 during shop hours. Shipping costs are stated clearly at checkout.
Delivery
Orders will be despatched within 3-5 working days where goods are in stock, although we will make every effort to ship your goods the same day if the order is placed before 2.30pm. If your selected goods are not in stock you will be informed and we will give you an estimated delivery date. If you decide not to continue with the purchase or part of your purchase your account will be credited for the due amount.
Returns
Goods may be returned which are unsuitable within 10 days of receipt. Returned goods must be in unused condition and complete with their original packaging. Charges incurred for return postage will not be refunded. Please ensure you have proof of posting in case of delivery problems. Refunds will be credited onto the card used for the original transaction.
Where goods are a special order, for example customised bowls emblems/initials etc. or embroidered garments, we are unable to either resell the goods or return them to the manufacturer. In this situation goods cannot be returned unless they are faulted. We pride ourselves on customer service and will always try to resolve any issues that may arise during your transaction. Please do not hesitate to contact us either by telephone or by email.
Any items found to be faulty may be returned for an exchange or full refund. Your return postage costs will be fully refunded on the faulty items.
Shipping Costs
UK Mainland Only
- Bowls & Trolley Bags £7.00
- Mini Bags £3.50
- Midi Bags £4.50
- Maxi Bags £5.50
- Bag Trolleys £3.50
All other purchases
- Orders up to £15 shipping costs £1.00
- Orders up to £25 shipping costs £2.50
- Orders up to £50 shipping costs £3.50
- Orders up to £75 shipping costs £5.00
- Orders over £75 shipping costs £7.00
